intercity train

Why PolishTrains.eu? Discover our advantages

Опубліковано: 2020/03/13
Категорія: Про нас

Rail…..for clients! Train tickets online purchase and booking

The increasing mobility as well as the increasing train passenger awareness challenge us with new client service tasks. Passengers accustomed to European quality and modern solutions granted by the abroad train travels, expect them in Poland as well, when purchasing train tickets and deciding on modern Intercity or Pendolino fast trains travels. The answer for these is PolishTrains.eu, where a passenger and the service quality – always come first.

Train tickets

Acquire your ticket at home

The PolishTrains.eu allows you to purchase European carriers train tickets as well as the PKP (Polish Railways) train tickets online. The online train ticket purchase is extremely convenient and help you to save the queue time at the railway station. How to purchase PKP online ticket? Start with typing three initial letters of the chosen city, choose your destination and click on SEARCH. The process itself is extremely intuitive. Fill in passenger details, choose the payment form and confirm your payment. Then, you will receive your email or text message directly to your phone.

Interciity tickets

The direct connections only

To save our clients time we offer only the direct connections. This way we guarantee quick and convenient train ticket purchase online and pure pleasure of train travel without changes. The density of railway network both in Poland and Europe allows for direct travels that will take you from one city centre to the other, leaving traffic jams behind and saving time for parking lot pursuit.

The on train seat selection

When purchasing the online ticket you you may decide on your seat number. The graphical wagon scheme lets you choose your seat as early as the booking stage on the PKP Intercity trains. The Pendolino trains as well as other Intercity trains seat scheme is due to the higher train ride standard of those trains and granting the highest travel quality the possible.

Train to Krakowa

Pay how you wish and when you wish!

For the convenience of our customers, we offer different payment methods for the train ticket bought online. Have you ever wondered how to pay for the PKP ticket online? It is simple! During the booking process choose the most convenient payment form. It is possible to pay for the PKP train tickets in the following way: by credit card, fast online transfer and BLIK app payment. The same payment gates allow you to pay for the foreign carriers train tickets, what’s more they are always in Euro currency!

The PKP ticket in your mobile

Mobility is elemental in PolishTrains.eu. Therefore we send the purchased ticket directly to your email or mobile phone as the text message! During your journey you may display your ticket in your smartphone or other mobile device. As far as the foreign etickets are standard, now you may have your PKP ticket in your mobile device to travel freely without having to queue and worry about printing! Above all that the PDF file ticket is always with you, which is convenient during the ticket check as well as simple booking management.

Pendolino to Warsaw

After-sales service

Our client may advantage from our support after purchase. Simple and convenient ticket refund and replacement for the PKP Intercity, Pendolino and TLK trains require to fill in the online form. In case of the foreign refund and replacement of the tickets contact the Customer Service, working 7 days in week for your convenience! However, what if I did not report the return, and did not use my ticket or the ride was not attributable to the fault of the carrier? No worries! On behalf of our clients we make a complaint with carriers and we fully supervise their process until the money is back in your account!

The Client Panel – Manage your booking yourself!

However, id you like to manage your business yourself, benefit from the Client Zone! What benefits come from signing in the PolishTrains.eu account? Most of all, convenient all ticket excess in one place. The Client Panel allows you to access the recent bookings, to refund them automatically and PKP train tickets replacement as well as the archive tickets booked earlier. More, thanks to the passenger and payer profiles you will save your booking time considerably!

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